YouTube and Digital Marketing
A discussion broke out earlier this week in the office about YouTube.
We were talking about life before the site, and how as recent as 2005, we dreamed of a place on the internet which would act as a magical wishing well for whatever niche or interest you had: ‘I want to watch my favourite childhood TV programme’ or ‘I want to see that goal again’. With YouTube, these aims are achievable. Yes, we probably use it mainly for cute cat videos or the latest film trailers, but one shouldn’t exclude YouTube from any discussion of useful social media.
How Social is YouTube?
Yes, YouTube is more widely considered a video-streaming site (which it is); but there is a huge social element too, which gets lost in the shuffle. Visual items, such as video and infographics, are a lot more likely to be shared and go viral than a long, wordy article; and because social is becoming more and more decisive in SEO, creating something that people will want to show off to friends is becoming vital. YouTube users have a profile which they can play around with; made easier with its integration with Google, to the point where you can now have your own name (which will please anyone who came up with an immature username at the age of 15). Unfortunately, a strong majority of users don’t bother to contribute or even read comments, because they’ve already seen a related video that they want to click on to. You’ll have your usual trolls with their all-caps, swear word-infested arguments, but you can find some very thoughtful, well-structured back-and-forth replies as well. You just have to scroll.
Like Facebook or Twitter, you can also see relationships built up over time. Someone posts a video here and there; someone else replies with a ‘cool video dude'; more people see it, and want to throw in their two pence or expand on your reply. A comment strikes a chord and gets a “thumbs up”. If you keep at it as a creator, promoting your video on the other proper social networks, and tagging your video properly, your uploads will spread further. People will post a link on forums, or even sites like Reddit, and in turn, YouTube will register that your upload is getting a lot of views, and give it a nudge.
Soon you’ll have subscribers (i.e. followers) who’ll look forward to your next upload. They can even see it pop up by making YouTube’s homepage a port-of-call, along with Facebook or Twitter. If they’ve decided to follow you on those platforms, you can post a link there to remind them you’re still around and have uploaded fresh content. Like the concept of ‘followers’, ‘subscribers’ assumes that even if you don’t personally know someone, it’s socially acceptable to follow their activity. So whereas some businesses struggle to earn likes from those beyond their friends and family, YouTube is a bit more lax in that you don’t have to wait for someone to accept your request. This way, strangers can observe you from a distance for a while before making a decision to take on your services.
How YouTube Can Be Used By Business
Only a small majority of our clients use YouTube, because it captures a visual element of their services which they wish to demonstrate and which is not as applicable to other industries. How-To tutorial videos, for instance, builds up authority as a knowledgeable or capable source if you’re in the building trade. Viewers can put a face to a business and get to know you as a personality – which can be endearing, provided you pick the right person to represent you on camera. Videos are also an alternative route to posting images on their own on Pinterest or Facebook; putting together a slideshow to music can be easier on the eye, and show that much more effort has been put in.